HSM IT ServicesBackup and Disaster Recovery in Edmonton
Tested, protected backups and a recovery plan that brings your business back after any disruption.
Clinics and professional offices in Edmonton have legal duties to retain and protect records, and tested backups with documented restores help demonstrate that those records remain available and intact.
A backup is only valuable if it can be restored when you need it. Many organizations discover during a crisis that backups stopped running months ago, never included key systems, or were encrypted by the same ransomware that hit production. Our Backup and Disaster Recovery is built to avoid those surprises. We identify what needs protecting, how much data you can afford to lose and how quickly each system must be back, then design backups to match.
Our approach follows the widely used 3-2-1 principle: multiple copies, on different media, with at least one stored off site. Backups are protected with immutability or isolation so attackers with administrative access cannot delete them. Microsoft 365 data, which Microsoft does not back up in the way most people assume, is included. Every backup job is monitored, failures are investigated, and restore tests are performed on a schedule rather than assumed.
Backup and Disaster Recovery for Edmonton organizations
A large share of Edmonton organizations handle health information, client files or public sector data, so they need to understand their obligations under Alberta's privacy laws and keep records of who can access what. Contractors and service companies based here often send crews and equipment to job sites across northern Alberta, which means devices leave the office and need to stay protected in the field. Non-profits and smaller clinics often run on limited budgets and need practical security rather than enterprise tools. We provide on-site and remote support across the city.
What is included
- Backup design based on recovery time and recovery point needs
- Server, workstation and virtual machine backup
- Microsoft 365 mailbox, OneDrive, SharePoint and Teams backup
- Immutable or isolated copies protected from ransomware
- Encrypted off-site and Canadian cloud storage options
- Daily backup monitoring and failure follow-up
- Scheduled restore testing with documented results
- Written disaster recovery plan and tabletop review
On site and remote in Edmonton
In Edmonton, HSM IT Services works both remotely and on site. Most problems are fixed over the phone or a remote session, and a technician comes to you when the job needs hands: new cabling, a camera install, a failed switch or a new hire's desk.
How we start
Assess
We identify critical systems and data and agree on acceptable downtime and data loss for each.
Design
We select backup methods, storage locations and protections that meet those targets.
Protect
We deploy and monitor backups, resolving failures and keeping coverage current as systems change.
Test
We perform restore tests and walk through the recovery plan with your team to confirm it works.
Common in Edmonton
Many of the Edmonton organizations we talk to work in medical clinics, non-profits and charities, engineering and professional services, manufacturing and fabrication. Each has its own mix of software, compliance rules and on-site equipment, and we plan backup and disaster recovery around it.
Backup and Disaster Recovery in Edmonton: questions
How often should backups be tested?
Testing frequency depends on how critical the data is and how often systems change, but backups should be tested regularly, not only after something breaks. HSM IT Services performs scheduled restore tests for files, systems and Microsoft 365 data, records the results and fixes any problems found, so you have evidence that recovery will work.
Where would a Edmonton business recover to after a disaster?
That depends on your systems and priorities. For many organizations in Edmonton, the answer is cloud-based recovery, where critical servers can be started in a secure Canadian data centre while staff connect from home or a temporary location. Others need replacement hardware at an alternate site. Your recovery plan documents the approach in advance.
Can ransomware encrypt our backups?
It can if the backups are reachable with the same credentials attackers steal, which is a common weakness. HSM IT Services uses immutable storage, separate credentials and isolated copies so that backup data cannot be changed or deleted from your production network. We also monitor for suspicious changes to backup jobs and settings.